[Windows 7] Crash when starting the emulator

[Tenkai-sama]

I'm using Windows 7 x64, already downloaded the latest driver for Nvidia Geforce GT635M and VC2010 yet my emu always crashed every time I open it. Here's the error report:

Problem Event Name: APPCRASH
Application Name: PPSSPPWindows.exe
Application Version: 1.0.0.0
Application Timestamp: 5175a311
Fault Module Name: igd10umd32.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4fba8cd1
Exception Code: c0000094
Exception Offset: 00500394
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Any help would greatly appreciated.

[TheDax]

Are you on a laptop that has NVidia Optimus by chance? Those laptops that have an Intel GPU as well as an NVidia one.

[Squall Leonhart]

has to be optimus based, that driver is certainly an intel igp driver.

[Tenkai-sama]

Yes I'm on a laptop and it has Intel HD Graphic 4000 too. So what is the cause of the crash?

[Squall Leonhart]

You have out of date intel drivers for one (its fixed on the latest)

but the main issue is its using the intel chip instead of the nvidia chip in the first place.

http://acer--uk.custhelp.com/app/answers...ia-optimus

[Tenkai-sama]

Alright I'll try to download the latest intel driver. Thanks for the help