PPSSPP crash on Windows 8

[bigfunkychiken]

I've used 0.76 before on this computer and it's worked fine, however, today I tried 0.8 and the program crashed about 1 second or less after the program window appears.



I've tried compatibility mode & running as admin; neither of them worked. This happens no matter how many times I try to run the program.

However, if I hit the back button (bottom left of program) before the crash message pops up, then the emulator runs fine. I go to Settings > Audio and click "Download Atrac3+ Plugin", and the program crashes immediately, so I've determined that the search for the atrac3+ plugin is what crashes the program.

I'm running Windows 8. CPU and GPU shouldn't matter.

I'll try adding the program to my firewall exceptions list later.

Any help in the meantime?

[Squall Leonhart]

where is the emulator placed?

[ThaiAnime]

I'm Win8 too. At Settings>Audio>Download Atrac3+ plugin. Then cache.

I use ver x64.

[Henrik]

Hm, thanks for reporting. I guess I will need to add even more error checks to the download code.

Do you guys have solid internet connections?

[ThaiAnime]

I test all 32bits and 64bits, first version 0.8-1-g3a3fbfc and last version v0.8-22-g63afa03 are stop working too. (Error at A3+ download)



-----------------------------------------
Do you guys have solid internet connections?

Yes, I do.

[Squall Leonhart]

(06-24-2013 06:36 AM)Squall Leonhart Wrote:  where is the emulator placed?

Please answer.

If its in a write protected or no permission location it could be crashing due to writing returning an error.

[ThaiAnime]

I place at drive e:\ppsspp (E: is my install games drive.). I just run as admin too.

[bigfunkychiken]

I have the emulator placed inside my user folder; I'm pretty damn sure it's not a permissions error.

Henrik, my internet connection isn't great but I honestly don't think that's the problem.

[Squall Leonhart]

(06-24-2013 10:51 AM)bigfunkychiken Wrote:  I have the emulator placed inside my user folder; I'm pretty damn sure it's not a permissions error.

Henrik, my internet connection isn't great but I honestly don't think that's the problem.

Run LocalDump-On.reg in the attached zip then reproduce the crash

A dmp file will be created in %userprofile%\appdata\local\CrashDumps

upload it zipped to a file storage site such as google drive

run LocalDump-off.reg to turn off application crash dumping.

[bigfunkychiken]

Here's the crash dump. I assume the crash dump feature was already enabled, since I had multiple PPSSPP crash dump files.

[ThaiAnime]

This my crash dump.

[Squall Leonhart]

Both of you are getting the same crash

Code:

Loading Dump File [X:\Downloads\Emulator\PPSSPPWindows64.exe.1536.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: SRV*c:\symbols\win8_64*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Version 9200 MP (8 procs) Free x64
Product: WinNt, suite: SingleUserTS
Machine Name:
Debug session time: Mon Jun 24 23:01:53.000 2013 (UTC + 10:00)
System Uptime: not available
Process Uptime: 0 days 0:00:13.000
......................................................
Loading unloaded module list
...
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(600.cc8): Access violation - code c0000005 (first/second chance not available)
ntdll!ZwWaitForMultipleObjects+0xa:
000007f8`e459319b c3              ret
0:002> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

Unable to load image C:\Program Files\Bitdefender\Bitdefender 2013\Active Virus Control\Avc3_00196_017\avcuf64.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avcuf64.dll
*** ERROR: Module load completed but symbols could not be loaded for avcuf64.dll
Unable to load image C:\Windows\System32\nvoglv64.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvoglv64.dll
*** ERROR: Module load completed but symbols could not be loaded for nvoglv64.dll
GetPageUrlData failed, server returned HTTP status 404
URL requested: http://watson.microsoft.com/StageOne/PPSSPPWindows64_exe/1_0_0_0/51c742f2/PPSSPPWindows64_exe/1_0_0_0/51c742f2/c0000005/0035d7f0.htm?Retriage=1

FAULTING_IP:
PPSSPPWindows64+35d7f0
00000000`0075d7f0 4c8b4910        mov     r9,qword ptr [rcx+10h]

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000000000075d7f0 (PPSSPPWindows64+0x000000000035d7f0)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000010
Attempt to read from address 0000000000000010

PROCESS_NAME:  PPSSPPWindows64.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000010

READ_ADDRESS:  0000000000000010

FOLLOWUP_IP:
PPSSPPWindows64+35d7f0
00000000`0075d7f0 4c8b4910        mov     r9,qword ptr [rcx+10h]

MOD_LIST: <ANALYSIS/>

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

FAULTING_THREAD:  0000000000000cc8

BUGCHECK_STR:  APPLICATION_FAULT_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_READ

PRIMARY_PROBLEM_CLASS:  NULL_CLASS_PTR_DEREFERENCE

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from 0000000000554d48 to 000000000075d7f0

STACK_TEXT:  
00000000`0558fa48 00000000`00554d48 : 00000000`00000000 00000000`02cd2670 00000000`0558fac9 00000000`00a6c2c0 : PPSSPPWindows64+0x35d7f0
00000000`0558fa50 00000000`00000000 : 00000000`02cd2670 00000000`0558fac9 00000000`00a6c2c0 00000000`0558fcf0 : PPSSPPWindows64+0x154d48


STACK_COMMAND:  ~2s; .ecxr ; kb

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  PPSSPPWindows64+35d7f0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: PPSSPPWindows64

IMAGE_NAME:  PPSSPPWindows64.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  51c742f2

FAILURE_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE_c0000005_PPSSPPWindows64.exe!Unknown

BUCKET_ID:  X64_APPLICATION_FAULT_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_READ_PPSSP​PWindows64+35d7f0

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/PPSSPPWindows64_exe/1_0_0_0/51c742f2/PPSSPPWindows64_exe/1_0_0_0/51c742f2/c0000005/0035d7f0.htm?Retriage=1

Followup: MachineOwner
---------

[ThaiAnime]

Bitdefender?

[Squall Leonhart]

Only you have that installed, so its shouldn't be the cause of the issue.

[ThaiAnime]

ok, i got it.
i uninstall bitdefender. then i can open download a3+ page.

but it show massage "failed to reach server."

TwT